Privacy Policy

Last Updated: August 11, 2026

At Lombark, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains what information we collect, how we use it, and how we protect it when you use our website or purchase products from us.

1. Information We Collect

When you place an order with Lombark, we may collect information such as:

Full name
Email address
Phone number
Billing address
Shipping or delivery address
City, state, country, and postal code
Order details and purchase history
Payment-related information required to process your order
Any other information you voluntarily provide to us when contacting customer support

We may also automatically collect certain basic information when you visit our website, such as your IP address, browser type, device information, and website usage information.

2. Why We Collect Your Information

We collect and use your information for legitimate business purposes, including:

Processing and confirming your orders
Arranging product shipping and delivery
Communicating with you about your order
Providing customer support
Processing payments and preventing fraudulent transactions
Handling returns, refunds, and exchanges
Improving our website, products, and services
Sending important service-related communications

We only request information that is reasonably necessary to provide our services and fulfill your orders.

3. Sharing Your Information

To fulfill your order, some of your information may need to be shared with trusted third parties, such as:

Suppliers and dropshipping partners
Shipping and courier companies
Payment processors
Technology and website service providers
Customer support or service providers

For example, your name, phone number, and delivery address may be provided to a supplier or shipping partner so that your order can be processed and delivered to you.

We do not sell your personal information to third parties.

4. Payment Information

Payments may be processed through third-party payment providers. Lombark does not need to store your complete debit card, credit card, or banking credentials on our servers when payment processing is handled by a third-party payment provider.

Payment providers may collect and process payment information according to their own privacy policies and terms.

5. Affiliate Links

Lombark may participate in affiliate marketing programs.

Some links on our website may be affiliate links. If you click an affiliate link and make a purchase, Lombark may receive a commission from the affiliate partner at no additional cost to you.

Affiliate partners may use cookies or similar technologies to identify referrals and track purchases.

6. Cookies

We may use cookies and similar technologies to improve website functionality, remember preferences, understand website usage, and support affiliate tracking and marketing activities.

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some features of the website.

7. Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

8. How Long We Keep Your Information

We retain personal information only for as long as reasonably necessary to provide our services, fulfill orders, maintain business records, resolve disputes, comply with legal obligations, and protect our legitimate business interests.

When information is no longer required, we may securely delete or anonymize it.

9. Your Privacy Rights

Depending on applicable law, you may have rights regarding your personal information, including the right to:

Request access to the personal information we hold about you
Request correction of inaccurate information
Request deletion of your information where legally permitted
Ask questions about how your information is used
Withdraw consent where processing is based on consent

To make a privacy-related request, please contact us using the details below.

10. Children’s Privacy

Lombark is not intended to knowingly collect personal information from children without appropriate parental or guardian involvement.

If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

11. Third-Party Websites

Our website may contain links to third-party websites, including affiliate websites and services.

Lombark is not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing the privacy policy of any third-party website you visit.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices, or applicable laws.

Any updated version will be posted on this page with a revised “Last Updated” date.

13. Contact Us

If you have any questions about this Privacy Policy or how Lombark handles your personal information, you can contact us:

Lombark

Email: supportlombark@gmail.com
Phone: +91 90118 62745

We are committed to handling your information responsibly and providing you with a safe and transparent shopping experience.